Free shipping, returns and exchanges - Delivery in 3 - 7 working days
Everything you need to know about the shipping, the delivery times and costs of your Muroexe.  

BUYING PROCESS

You can purchase a pair of Muroexe by clicking on the “buy” button. Now you will have the opportunity to choose between two different payment methods: PayPal or Credit/Debit Card (Visa, MasterCard, etc.)

As soon as you have finished the purchase of your Muroexe, we'll send you a confirmation email which includes all the details of your purchase and the tracking number. If you can't find this email in your inbox, don't forget to look in your spam-filter. If it's still not there please write us to userexperience@muroexe.com.

Track your shipment

  • If you're based in Europe, you will receive an email from our courier service as soon as your parcel leaves our warehouse. If you have any questions or if you want to make a change please contact them directly.
  • If you're based in a Non-EU country, you will receive an email from our courier service as soon as your parcel leaves our warehouse. If you have any questions or if you want to make a change please contact them directly.

Shipping costs

Free shipment in Europe and 40 $ cost in Non-EU-Countries. Shipping costs may vary depending on the country or locality the delivery is being shipped to.

If your order goes to a Non-EU-Country, Ceuta, Melilla or the Canaries, you’ll have to bank possible extra fees (import sales taxes, customs duties and/or any submissions stipulated by the local authorities) that will be your responsibility. Customs policies vary frequently and therefore we suggest you to inform yourself about all possible extra charges at the local authorities.

 

Delivery times

  • If your Muroexe’s destination is an EU-Country: our delivery takes between 3 and 7 days.
  • If your Muroexe’s destination is a Non-EU-Country: our delivery takes between 3 and 10 days.
  • If your Muroexe’s destination is Spain (mainland): our delivery takes between 2 and 3 working days. Please notice that our shipment company doesn’t make any deliveries during the weekend.
  • If your Muroexe’s destination is the Balearic Islands: our delivery takes between 7 and 14 days.